Are products authentic on marketplaces?+
Buy from our official website and official marketplace listings. See the Available On section on the homepage for recognised channels.
How do I read expiry dates?+
Expiry is printed on the pack or bottle. Do not use products beyond the labelled expiry date.
Can I take multiple GLHC products together?+
Combinations depend on the individual. Ask a qualified Ayurvedic doctor or physician before combining products.
Where are products made?+
Products are manufactured by Green Life Health Care with quality-controlled processes. See Manufacturing and Certificates for more.
How do I track my order?+
Use the tracking link in your confirmation SMS/email, or contact support with your order ID.
Can I modify an order after payment?+
Contact us quickly. Changes may not be possible after packing or handover to the courier.
Do you offer bulk orders for clinics?+
Yes — use Contact, Distributor, or Manufacturing channels depending on your requirement.
What if an item is missing?+
Share unboxing photos and your order ID; we’ll resolve according to our refund policy.
Do you ship pan-India?+
Yes, subject to courier serviceability for your pincode.
Is shipping free?+
Any free-shipping or promotional rates appear at checkout when active for your pincode and order. Otherwise shipping charges are calculated at checkout.
How long does delivery take?+
Per our Shipping Policy, consignments are typically handed to courier/postal partners within 0–2 days of order and payment (or as agreed at confirmation). Final delivery depends on courier norms and destination.
Do you ship internationally from the storefront?+
Consumer checkout is primarily India-focused. Export buyers should use Export or Manufacturing enquiry forms.
What payment methods are accepted?+
UPI, major cards, and other methods enabled at checkout; COD may be available on eligible orders and pincodes.
Is COD free?+
COD availability and any fees appear at checkout by pincode.
My payment failed but money was deducted.+
Failed authorisations are usually auto-reversed by the bank. Contact us with the payment reference if delayed.
Do you issue invoices?+
Yes, invoices are provided as per order policy.
Do you offer private label?+
Yes — see the Manufacturing page for third-party, OEM, and private-label options.
How do I get a manufacturing quote?+
Submit the manufacturing enquiry form with quantity, pack type, and category interest.
Is an NDA available?+
NDA discussions are available for qualified partnership conversations.
How do I apply to become a distributor?+
Submit the Distributor application with company, geography, and category details.
Are exclusive territories available?+
Territory discussions are case-by-case during evaluation.
Is training provided?+
Product and sales training support is discussed with active partners.
How do I start an export enquiry?+
Use the Distributor & Export form or Contact form with destination country details.
Who handles registration abroad?+
Usually the importer of record, with documentation support discussions from GLHC as applicable.
Can you ship samples?+
Sample policies are confirmed after preliminary qualification.
How do I get wellness guidance?+
Use the Contact page or WhatsApp for product and wellness guidance.
Is this for emergencies?+
No. For medical emergencies, call local emergency services immediately.
Are consults confidential?+
Handled respectfully under our Privacy Policy.
What is the return window?+
See the Refund & Cancellation Policy for eligible timelines and conditions.
Can I return opened medicines?+
Opened or used health products are typically non-returnable for safety reasons, except defect cases assessed by our team.
How long do refunds take after approval?+
Per the official Cancellation and Refund Policy, approved refunds are processed in 1–2 days to the end customer (bank timelines may still apply).
Are GLHC products FDA approved?+
Yes, all GLHC products are manufactured in FDA-approved and GMP-certified facilities.
How long does shipping take?+
Orders are typically delivered within 3-7 business days across India.
Can I consult an Ayurvedic doctor?+
Yes, we offer free consultation with our Ayurvedic doctors via phone or WhatsApp.
Are products authentic on marketplaces?
Buy from our official website and official marketplace listings. See the Available On section on the homepage for recognised channels.
How do I read expiry dates?
Expiry is printed on the pack or bottle. Do not use products beyond the labelled expiry date.
Can I take multiple GLHC products together?
Combinations depend on the individual. Ask a qualified Ayurvedic doctor or physician before combining products.
Where are products made?
Products are manufactured by Green Life Health Care with quality-controlled processes. See Manufacturing and Certificates for more.
How do I track my order?
Use the tracking link in your confirmation SMS/email, or contact support with your order ID.
Can I modify an order after payment?
Contact us quickly. Changes may not be possible after packing or handover to the courier.
Do you offer bulk orders for clinics?
Yes — use Contact, Distributor, or Manufacturing channels depending on your requirement.
What if an item is missing?
Share unboxing photos and your order ID; we’ll resolve according to our refund policy.
Do you ship pan-India?
Yes, subject to courier serviceability for your pincode.
Is shipping free?
Any free-shipping or promotional rates appear at checkout when active for your pincode and order. Otherwise shipping charges are calculated at checkout.
How long does delivery take?
Per our Shipping Policy, consignments are typically handed to courier/postal partners within 0–2 days of order and payment (or as agreed at confirmation). Final delivery depends on courier norms and destination.
Do you ship internationally from the storefront?
Consumer checkout is primarily India-focused. Export buyers should use Export or Manufacturing enquiry forms.
What payment methods are accepted?
UPI, major cards, and other methods enabled at checkout; COD may be available on eligible orders and pincodes.
Is COD free?
COD availability and any fees appear at checkout by pincode.
My payment failed but money was deducted.
Failed authorisations are usually auto-reversed by the bank. Contact us with the payment reference if delayed.
Do you issue invoices?
Yes, invoices are provided as per order policy.
Do you offer private label?
Yes — see the Manufacturing page for third-party, OEM, and private-label options.
How do I get a manufacturing quote?
Submit the manufacturing enquiry form with quantity, pack type, and category interest.
Is an NDA available?
NDA discussions are available for qualified partnership conversations.
How do I apply to become a distributor?
Submit the Distributor application with company, geography, and category details.
Are exclusive territories available?
Territory discussions are case-by-case during evaluation.
Is training provided?
Product and sales training support is discussed with active partners.
How do I start an export enquiry?
Use the Distributor & Export form or Contact form with destination country details.
Who handles registration abroad?
Usually the importer of record, with documentation support discussions from GLHC as applicable.
Can you ship samples?
Sample policies are confirmed after preliminary qualification.
How do I get wellness guidance?
Use the Contact page or WhatsApp for product and wellness guidance.
Is this for emergencies?
No. For medical emergencies, call local emergency services immediately.
Are consults confidential?
Handled respectfully under our Privacy Policy.
What is the return window?
See the Refund & Cancellation Policy for eligible timelines and conditions.
Can I return opened medicines?
Opened or used health products are typically non-returnable for safety reasons, except defect cases assessed by our team.
How long do refunds take after approval?
Per the official Cancellation and Refund Policy, approved refunds are processed in 1–2 days to the end customer (bank timelines may still apply).
Are GLHC products FDA approved?
Yes, all GLHC products are manufactured in FDA-approved and GMP-certified facilities.
How long does shipping take?
Orders are typically delivered within 3-7 business days across India.
Can I consult an Ayurvedic doctor?
Yes, we offer free consultation with our Ayurvedic doctors via phone or WhatsApp.
